Need to Handle Inbound/outbound US Technical Sales/ support Calls.
Attending Inbound/outbound calls relating to Computer, Printers, Router, Email Antivirus, pop up calls, ppc calls.
Fresher with Excellent English Communication.
English Communication, Fresher, BPO, sales, night shift
Experience in International BPO for Tech Support (Sales)
Should be Comfortable with Night Shift.
Fluent in English.
Fresher with excellent communication are most preferable.
Roles & responsibility
Working with customers/employees to identify computer problems and advising on the solution• Logging and keeping records of customer/employee queries• Analyzing call logs so you can spot common trends and underlying problems• Updating self-help documents so customers/employees can try to fix problems themselves• Working with field engineers to visit customers/employees if the problem is more serious• Testing and fixing faulty equipment
3 Lac To 4 Lac P.A.
IT Software - Application Programming / Maintenance
1 - 5 Years
Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, Other Master Degree, Post Graduate Diploma