Tech Support Executive

1 - 5 Years

Ghaziabad


Job Description

Position

Tech support

Responsibilities and Duties:-

Knowledge on Internet troubleshooting.

Need to Handle Inbound/outbound US Technical Sales/ support Calls.

Attending Inbound/outbound calls relating to Computer, Printers, Router, Email Antivirus, pop up calls, ppc calls.

Fresher with Excellent English Communication.

Skills required

English Communication, Fresher, BPO, sales, night shift

Experience in International BPO for Tech Support (Sales)

Should be Comfortable with Night Shift.

Fluent in English.

Fresher with excellent communication are most preferable.

Benefits.


Roles & responsibility

Working with customers/employees to identify computer problems and advising on the solution• Logging and keeping records of customer/employee queries• Analyzing call logs so you can spot common trends and underlying problems• Updating self-help documents so customers/employees can try to fix problems themselves• Working with field engineers to visit customers/employees if the problem is more serious• Testing and fixing faulty equipment

Salary 3 Lac To 4 Lac P.A.
Industry IT Software - Application Programming / Maintenance
Work Experience 1 - 5 Years
Qualification Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, Other Master Degree, Post Graduate Diploma

Key Skills

tech support technical assistant

Company Profile

Contact Person Mr. Gagan sharma
Mobile 9958229227